FAQ

We know that sometimes you may have questions about our products, services, or policies - and we're here to help! We're here to assist you and ensure you have the absolute best experience possible.

This page contains the most common questions our customers ask us, along with their answers. We hope this section will provide you with the information you need, but if you can't find what you're looking for, don't hesitate to contact us directly.
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GENERAL

We've got you covered with free online proofs for all orders! This way, you can check out how we plan to print and cut your stickers before we get started. If you want any changes, just let us know, and we'll make them until you're happy with the outcome. Just keep in mind that once you give us the green light on your proof, we won't be able to make any more changes to your order.

Sorry, no can do! Once you give us the thumbs up on your proof, we can't make any changes. So, make sure you give it a good once-over before giving us the go-ahead. After that, we'll get right to work on your order and do our best to get it shipped out to you pronto!

We're cool with all the usual artwork formats, so send us whatever you've got and we'll whip up an online proof in just 24 hours.

If you've got vector artwork lying around, we *highly* suggest uploading that. Our favorite file types are .ai or .pdf with text converted to paths. But if you're working with pixels instead, just make sure your artwork is at least 300 pixels per inch, and we should be good to go!

We convert Pantone colors to their CMYK equivalent values. Pantone colors are created by mixing ink in a super specific way, so it can be a bit tricky to replicate them using a digital CMYK printer. Because of this, the converted color may not be an exact match. We'll do our best to get it as close as possible though!

Unfortunately we're not able to print neon, glow in the dark, or fluorescent colors.

The maximum file size supported is 10MB.

Raster images are made up of a bunch of tiny pixels, while vector images are made from mathematical paths. When it comes to printing, we recommend using vector artwork whenever possible.

Raster file types Vector file types
.png .eps
.jpg or .jpeg .ai
.gif .pdf
.tif .svg
.psd .sketch

We're committed to getting your order shipped out to you as soon as possible. All orders will ship within 24 business hours of your proof being approved. That means you can expect to receive your new flair in no time!

If your order happens to be a "special order," it may take a bit longer to get to you. But don't worry, we'll let you know up front if that's the case.

Hey there! We're happy to print your designs, even if they have trademarks or copyrights, as long as you have the rights to use them. It's your responsibility to make sure you have the proper permissions to use any third-party designs, logos or images. We won't be held liable for any infringement issues that may arise. If you're not sure, it's always best to check with a legal professional first.

While we don't currently offer design services, we'd love to point you in the direction of some talented independent artists in your area who could bring your vision to life. Just let us know if you'd like some recommendations!

STICKERS

To indicate a cut line in your artwork, please use a solid 1px path in pure magenta for regular cut lines and pure cyan for kiss cut lines.

Size changes may be necessary to make sure your artwork’s original proportions are maintained.

If you leave instructions for us to print "full bleed" when uploading artwork then we will prepare an online proof without the border if possible. Additionally, you can always request changes to a proof and ask for the white border to be added or removed.

Unfortunately we do not offer clear stickers at this time.

No problemo! If you want your square or rectangle stickers to have rounded corners, just make sure to provide us with artwork that has a rounded corner cut line or let us know in your order instructions that you want them to have rounded corners. By default, our rounded corner square/rectangle stickers have a 0.25" corner radius.

No, we do not offer back printing.

Unfortunately we're unable to provide a 'crack and peel' backing.

Sorry, but we can't print using metallic inks. But hey, we've got some pretty cool holographic stickers for you! They're printed on vinyl that looks all shiny and metallic-like.

By default, we use a shiny gloss finish laminate on our stickers to give them a vibrant, eye-catching look. However, we also offer a matte finish option as a special order - just include a note with your order requesting it. Please keep in mind that the matte laminate can slightly dull the colors of the stickers.

You bet! Our custom stickers and labels are totally waterproof and dishwasher safe, so you can stick them on your tumblers without worry.

BUTTONS

Absolutely! Check out our "Create" section!

Our standard sizes are all circle and include 1", 1.5", 2.25", 3", and 3.5", but we also have the option to special order 7/8" or 1.25" if you're looking for something a little different.

We use photographic paper to create sharp and vivid designs, then wrap them with a smooth and weather-resistant mylar layer. The back is made with durable tin plate steel to keep your buttons looking great for a long time.

We source all our button parts from the USA.

HAVE A QUESTION NOT ANSWERED HERE? CONTACT US!